SLC-Driven Privacy Policy 

Effective Date: January 29, 2024, April 29, 2024

Introduction

SLC Driven (“SLC,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers and users (“you,” “your”). This privacy policy explains what information we collect about you, how we use it, and your choices regarding your personal information.

Information We Collect

We collect the following categories of personal information from you:

• Contact information: name, email address, phone number, billing address.
• Travel information: pick-up and drop-off locations, travel dates and times, flight information (if applicable), and preferred vehicle type.
• Payment information: credit card details, and bank account information (securely stored by a third-party payment processor).
• Vehicle information: vehicle type, license plate number (for internal tracking purposes only).
• Device information: IP address, browser type, operating system, device identifier, and usage data (e.g., pages visited, app features used).
• Communications: recordings of phone calls with our customer service team (with your consent), emails, and other communications you send to us.

How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our chauffeur services, including booking and managing your rides.
• To send you important information about your bookings, such as confirmations, reminders, and invoices.
• To personalize your experience, such as by suggesting preferred vehicles or locations.
• To improve our website and app, analyze usage data, and troubleshoot technical issues.
• To respond to your inquiries and provide customer support.
• To comply with legal and regulatory requirements.
• With your consent, I will send you marketing and promotional materials about SLC Driven.

Sharing your information

We may share your personal information with the following third parties:

• Service providers: We may share your information with trusted service providers who help us operate our business, such as payment processors, cloud storage providers, and customer relationship management (CRM) systems.
• Law enforcement and regulatory agencies: If mandated by law or if we think it’s essential to safeguard other people’s safety and security, we may divulge your information to law enforcement or regulatory authorities.Third-party partners: With your consent, we may share your information with third-party partners for marketing purposes.

Your Choices

You have the following choices regarding your personal information:

• You can access and update your information by logging into your account on our website or app.
• You can opt out of receiving marketing emails from us by clicking on the “unsubscribe” link in any email you receive.
• You can request to delete your personal information by contacting us at info@slcdriven.co.uk.
• You can withdraw your consent for the processing of your personal information at any time by contacting us at [insert email address].

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission is ever completely secure, and we cannot guarantee the security of your information.

International Transfers

Your personal information may be transferred to and processed in countries other than your own, which may have different data protection laws. We will take appropriate steps to ensure that your personal information is treated securely and in accordance with this privacy policy.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and know that your child has provided us with personal information, please get in touch with us.

Changes to this Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website.

Contact Us

If you have any questions about this privacy policy, please contact us at:

info@slcdriven.co.uk.

+447956222719

This privacy policy applies to all activities of SLC Driven. If you have any questions or concerns, please do not hesitate to contact us.

Please note that this is a sample privacy policy and may need to be modified to fit the specific needs of SLC Driven. You should consult with an attorney to ensure that your privacy policy complies with all applicable laws and regulations.

I hope this helps! Let me know if you have any other questions.